Frank T. Piller is a sought-after researcher, speaker, and corporate adviser in innovation management and value creation. He is a professor of technology and innovation management at RWTH Aachen University, Germany, one of Europe's leading institutes of technology. He also is a co-founder of the MIT Smart Customization Group, Massachusetts Institute of Technology. Frequently quoted in The New York Times, The Economist,and Business Week, amongst others, Prof. Piller is regarded as one of the world's leading experts on developing innovative business models for industrial data ecosystems and customer-centric value creation.

11:30 - 12:30 Lunch Talk

Jana Frank has been head of the Service Management research department at the Institute for Industrial Management (FIR) at RWTH Aachen since 2019. Her work deals with the transformation of production companies – from providers of products to providers of integrated solutions. In doing so, she focuses on the development and establishment of as-a-service business models. Her activities also deal with the development and marketing of digital services.

10:00 - 10:25 Innovation Talk

Gunter Dueck (born 1951) lives as a writer, philosopher, business angel and speaker near Heidelberg. After a career as a professor of mathematics, he worked at IBM for almost 25 years, most recently as Chief Technology Officer when he went into retirement. He is known for humorous-satirical-critical-unvarnished speeches and books.

16:00 - 17:00 Closing Keynote

Günter Berthold is a customer service and sales professional with the focus on supporting the customers and their Liebherr machines in physical as well as digital manners. He has been working for Liebherr for 22 years now, in which he could gain a great worldwide experience. Currently he is in charge of the digital solutions department. His main tasks are application support and sales of newly designed digital products and the introduction of new business models towards customers.

10:30 - 10:55 Industry Talk

Stefan Feldmeier Product owner and digital manager for smart maintenace solutions since 2018 @ KraussMaffei Technologies, project manager for site development in China for KraussMaffei Automation since April 2012, head of design engineering @ Maurer Söhne (2011) and KraussMaffei Automation (since 2001).

11:00 - 11:25 Industry Talk

Martin Plutz studied mechanical engineering & business administration at RWTH Aachen University before joining Fraunhofer-Institute for Production Technology in 2013. His various research work fueled the foundation of oculavis GmbH as a spin off company in 2016. He is driving scaleability and marketing at oculavis since then.

09:00 - 18:00 Host of the event

Hendrik Adam Hendrik Adam is founder and CEO of DIA. DIA is one of the leading Salesforce Partners in Germany / DACH with more than 100 employees and Offices in Berlin, Frankfurt and Munich. With strong manufacturing and IoT knowledge DIA offers end to end consulting and implementation services to transform businesses. Before DIA Hendrik was employed by Continental. He studied Electrical Engineering at TU Darmstadt / Germany.

15:30 - 15:55 Partner Talk

Philipp Siebenkotten studied computer science at RWTH Aachen University. After leading app development projects in the industry, he joined oculavis GmbH as founder and managing director in 2016. Since then he is responsible for the overall development of the multiple award winning enterprise AR solution oculavis SHARE.

09:00 - 18:00 Host of the event

Ina Heine is currently Chief Engineer at the Laboratory for Machine Tools and Production Engineering WZL at RWTH Aachen University and head of the research area "Organizational Development". After her studies in Cognitive, Work and Organizational Psychology in Maastricht, Adelaide and Seville, she started in 2012 with her doctoral studies at RWTH Aachen University. In 2016, she finished her PhD about quality-oriented decisions in middle management. In recent research projects she works on two topics (1) the symbiotic combination of human and algorithmic capabilities for decision-making processes and (2) the sustainable and competent management of heterogeneous data.

13:30 - 13:55 Innovation Talk

Tim Schneider is German Market Manager for the system integration unit of one of the global leading power-technology companies. As an intercultural awarded teamplayer he gained international work experience in four continents and various industry segments. Always pushing for innovation and business development in a global enterprise environment.

13:00 - 13:25 Industry Talk

Philipp Sigmann is the Head of Aftersales Service at Gebhardt Fördertechnik, a worldwide supplier of automated Solutions for intralogistics. He started at Gebhardt as a student in 2011 and is working in his acutal position for 5 years now. As the Head of Aftersales the digitalization of this department has been one of his main tasks within the last years and the optimization of the remote support with Oculavis was part of this process.

09:30 - 09:55 Industry Talk

Stefan Meinert Stefan Meinert studied industrial engineering at RWTH Aachen University after completing an apprenticeship as an automotive mechanic. He can fall back on extensive experience in project management and process modeling in the automotive industry. At oculavis GmbH, he is responsible for setting up the consulting business with the aim of supporting customers in validating use cases and creating business models based on remote services and innovative technologies like augmented reality.

13:30 - 13:55 Customer success talk in the lobby

Daniel Mirbach is backed-up with more than 11 years of experience in sales, 8 of them in sales of products requiring technical explanation and more than 6 years of experience in B2B marketing, 2 of them in management positions. Daniel Mirbach joined oculavis GmbH as Head of Marketing in September 2019. He is responsible for the global marketing of the multi-award winning Augmented Reality based remote support solution oculavis SHARE.

10:30 - 10:55 Lobby Talk

Steffi Burmeister studied media culture and then worked as a radio presenter for well-known stations in Germany. In 2020 she changed her profession and works as a press spokesperson and freelance presenter for hand-selected events.

09:00 - 18:00 Proudly presenting the conference