live_tvDecember 1st, 2020 - live on the internet
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The leading business conference on remote services, augmented reality & digital business models. 100% online. Expert talks, panel discussions, personal networking & virtual demo spots.

Speaker Line Up

Frank Piller
Prof. Dr. Frank T. Piller
Institute for Technology and Innovation Management (TIM)
Frank T. Piller is a sought-after researcher, speaker, and corporate adviser in innovation management and value creation. He is a professor of technology and innovation management at RWTH Aachen University, Germany, one of Europe's leading institutes of technology. He also is a co-founder of the MIT Smart Customization Group, Massachusetts Institute of Technology. Frequently quoted in The New York Times, The Economist,and Business Week, amongst others, Prof. Piller is regarded as one of the world's leading experts on developing innovative business models for industrial data ecosystems and customer-centric value creation.

11:30 - 12:30 Lunch Talk
»Five reasons why so many digital business models in service & maintenance are failing, and what to do against it«
Jana Frank FIR
Jana Frank
Institute for Industrial Management (FIR) and Center Smart Services
Jana Frank has been head of the Service Management research department at the Institute for Industrial Management (FIR) at RWTH Aachen since 2019. Her work deals with the transformation of production companies – from providers of products to providers of integrated solutions. In doing so, she focuses on the development and establishment of as-a-service business models. Her activities also deal with the development and marketing of digital services.

10:00 - 10:25 Innovation Talk
»The way from Service Level Agreement to Subscription based Business Models«
Julian Hermle CMC
Julian Hermle
CTO of CMC Engineers
Julian Hermle is co-founder and CTO of CMC Engineers GmbH near Stuttgart, Germany. CMC has specialized in the subject of visualization and, specifically, virtual reality for mechanical engineering. CMC pursues the strategy of bringing VR technology to its customers so that it can be used independently in day-to-day business.

14:30 - 14:55 Partner Talk
»Looking beyond: Virtual Reality (VR) applications in mechanical engineering«
Gunther Dueck omnisophie
Prof. Dr. Gunther Dueck
Former CTO of IBM Germany, Philosopher, Business Angel
Gunter Dueck (born 1951) lives as a writer, philosopher, business angel and speaker near Heidelberg. After a career as a professor of mathematics, he worked at IBM for almost 25 years, most recently as Chief Technology Officer when he went into retirement. He is known for humorous-satirical-critical-unvarnished speeches and books.

16:00 - 17:00 Closing Keynote
»When a flood comes, build ships, not dikes. A talk about preframing.«
Philipp Reusch reuschlaw
Philipp Reusch
Founding Partner at reuschlaw
Philipp Reusch is an expert in the field of (international) product liability, product safety, compliance management and recall management. Other points of emphasis in his work as a legal consultant are insurance law, data protection and cyber security, and litigation. Based on his many years of practice in product liability law, Philipp Reusch has developed a range of specific consultancy products. They centre around the hybridisation of quality management and law, by implementing product compliance in companies’ process landscapes in the long term to cater to the dynamism and growing demands of digitalisation and Industry 4.0.

14:00 - 14:25 Legal Talk
»Legal aspects of remote assistance and augmented reality based guidance«
Günter Berthold Liebherr
Günter Berthold
Head of Customer Service and Sales - Digital Solutions and Consulting at LIEBHERR Werk Nenzing GmbH
Günter Berthold is a customer service and sales professional with the focus on supporting the customers and their Liebherr machines in physical as well as digital manners. He has been working for Liebherr for 22 years now, in which he could gain a great worldwide experience. Currently he is in charge of the digital solutions department. His main tasks are application support and sales of newly designed digital products and the introduction of new business models towards customers.

10:30 - 10:55 Industry Talk
»Global Roll-out Strategies for Visual Remote Support in the Construction Machinery and Maritime Crane Industries«
Stefan Feldmeier KraussMaffei
Stefan Feldmeier
Business Stream Owner Smart Maintenance at KraussMaffei Technologies GmbH
Stefan Feldmeier Product owner and digital manager for smart maintenace solutions since 2018 @ KraussMaffei Technologies, project manager for site development in China for KraussMaffei Automation since April 2012, head of design engineering @ Maurer Söhne (2011) and KraussMaffei Automation (since 2001).

11:00 - 11:25 Industry Talk
»Implementation of remote services in a global multi – layer service organization«
Martin Plutz oculavis
Martin Plutz
Founder & Managing Director of oculavis
Martin Plutz studied mechanical engineering & business administration at RWTH Aachen University before joining Fraunhofer-Institute for Production Technology in 2013. His various research work fueled the foundation of oculavis GmbH as a spin off company in 2016. He is driving scaleability and marketing at oculavis since then.

09:00 - 18:00 Host of the event
»Present in the continuous panel discussions in the lobby«
Markus Große Böckmann oculavis
Dr. Markus Große Böckmann
Founder & Managing Director of oculavis
Markus Große Böckmann lead the department Production Quality of Fraunhofer-Institute for Production Technology IPT and holds a PhD in engineering. Since founding oculavis GmbH in 2016 he is in charge of sales, finance and human resources.

09:00 - 18:00 Host of the event
»Present in the continuous panel discussions in the lobby«
Hendrik Adam DIA
Hendrik Adam
Founder & CEO of die.interaktiven
Hendrik Adam Hendrik Adam is founder and CEO of DIA. DIA is one of the leading Salesforce Partners in Germany / DACH with more than 100 employees and Offices in Berlin, Frankfurt and Munich. With strong manufacturing and IoT knowledge DIA offers end to end consulting and implementation services to transform businesses. Before DIA Hendrik was employed by Continental. He studied Electrical Engineering at TU Darmstadt / Germany.

15:30 - 15:55 Partner Talk
»Integration points of augmented reality functionalities with Salesforce«
Philipp Siebenkotten oculavis
Philipp Siebenkotten
Founder & Managing Director of oculavis
Philipp Siebenkotten studied computer science at RWTH Aachen University. After leading app development projects in the industry, he joined oculavis GmbH as founder and managing director in 2016. Since then he is responsible for the overall development of the multiple award winning enterprise AR solution oculavis SHARE.

09:00 - 18:00 Host of the event
»Present in the continuous panel discussions in the lobby«
Dr. Ina Heine
Dr. Ina Heine
Laboratory for Machine Tools and Production Engineering WZL
Ina Heine is currently Chief Engineer at the Laboratory for Machine Tools and Production Engineering WZL at RWTH Aachen University and head of the research area "Organizational Development". After her studies in Cognitive, Work and Organizational Psychology in Maastricht, Adelaide and Seville, she started in 2012 with her doctoral studies at RWTH Aachen University. In 2016, she finished her PhD about quality-oriented decisions in middle management. In recent research projects she works on two topics (1) the symbiotic combination of human and algorithmic capabilities for decision-making processes and (2) the sustainable and competent management of heterogeneous data.

13:30 - 13:55 Innovation Talk
»Augmented Intelligence - Taking advantage of algorithms in joint decision-making situations«
Tim Schneider ABB Hitachi
Tim Schneider
Market Manager - Grid Integration at ABB Power Grids Germany AG - A Hitachi ABB Joint Venture
Tim Schneider is German Market Manager for the system integration unit of one of the global leading power-technology companies. As an intercultural awarded teamplayer he gained international work experience in four continents and various industry segments. Always pushing for innovation and business development in a global enterprise environment.

13:00 - 13:25 Industry Talk
»Implementation and rollout management of augmented reality solutions in large-scale global organizations«
Philipp Sigmann
Philipp Sigmann
Head of After Sales Service at GEBHARDT Intralogistics Group
Philipp Sigmann is the Head of Aftersales Service at Gebhardt Fördertechnik, a worldwide supplier of automated Solutions for intralogistics. He started at Gebhardt as a student in 2011 and is working in his acutal position for 5 years now. As the Head of Aftersales the digitalization of this department has been one of his main tasks within the last years and the optimization of the remote support with Oculavis was part of this process.

09:30 - 09:55 Industry Talk
»Optimized Remote-Support and raised efficiency in Ressources with Augmented Reality«
Dr. Georg Neugebauer oculavis
Dr. Georg Neugebauer
IT Security Expert
Dr. Georg Neugebauer studied computer science with a focus on IT Security at TU Dortmund and received his PhD in the area of secure multi-party computation at the research group IT Security RWTH Aachen University. After leading the systems engineering of Remote Parking at Ford Research & Innovation Center Aachen, he developed the IT security concept according to IEC 62443 for a danger alarm system at Deutsche Bahn. Georg Neugebauer joined oculavis GmbH in November 2018 and is leading the activities in the IT Security, IT & DevOps department with more than 11 years experience in the IT Security area.

13:30 - 13:55 IT Security talk in the lobby
»IT Security in remote support and augmented reality technologies«
Stefan Meinert oculavis
Stefan Meinert
Customer Success Manager
Stefan Meinert Stefan Meinert studied industrial engineering at RWTH Aachen University after completing an apprenticeship as an automotive mechanic. He can fall back on extensive experience in project management and process modeling in the automotive industry. At oculavis GmbH, he is responsible for setting up the consulting business with the aim of supporting customers in validating use cases and creating business models based on remote services and innovative technologies like augmented reality.

13:30 - 13:55 Customer success talk in the lobby
»Success factors in organisational and technical implementation of remote support and augmented reality«
Daniel Mirbach oculavis
Daniel Mirbach
Industrial Marketing Expert
Daniel Mirbach is backed-up with more than 11 years of experience in sales, 8 of them in sales of products requiring technical explanation and more than 6 years of experience in B2B marketing, 2 of them in management positions. Daniel Mirbach joined oculavis GmbH as Head of Marketing in September 2019. He is responsible for the global marketing of the multi-award winning Augmented Reality based remote support solution oculavis SHARE.

10:30 - 10:55 Lobby Talk
»How to market a smart service?«
Steffi Burmeister
Steffi Burmeister
Presenter
Steffi Burmeister studied media culture and then worked as a radio presenter for well-known stations in Germany. In 2020 she changed her profession and works as a press spokesperson and freelance presenter for hand-selected events.

09:00 - 18:00 Proudly presenting the conference
»Steffi is your presenter and will guide you through All About Remote 2020«
Christine Guter
Christine Guter
Fitness & relaxation coach
Christine Guter studies health psychology and works as a nurse and freelance yoga and fitness teacher. She is responsible for oculavis' weekly Back & Neck Hacks corporate sports and relaxation session.

12:00 - 12:30 Back & Neck Hacks @ All About Remote 2020

Agenda
08:30 - 09:00 Login Time
Lobby
Join the online conference space, get your badge and start networking with the other participants in the virtual conference lobby or visit the virtual demo spots to learn about the latest innovations of oculavis GmbH.

Not registered yet?
09:00 - 09:25 Welcome Panel
Lobby
Introductory keynote of the conference hosts
Martin Plutz, Markus Große Böckmann, Philipp Siebenkotten
Founders & Managing Directors of oculavis GmbH

Steffi Burmeister
Moderation of the whole event
09:30 - 09:55 Industry Talk
Main Stage
Optimized Remote-Support and raised efficiency in Ressources with Augmented Reality
Philipp Sigmann
Head of After Sales Service at GEBHARDT Intralogistics Group
Logo Gebhardt All About Remote 2020
10:00 - 10:25 Innovation Talk
Main Stage
The way from Service Level Agreement to Subscription based Business Models
Jana Frank
Institute for Industrial Management (FIR) at RWTH Aachen University
Logo oculavis All About Remote 2020
10:30 - 10:55 Industry Talk
Main Stage
Global Roll-out Strategies for Visual Remote Support in the Construction Machinery and Maritime Crane Industries
Günter Berthold
Head of Customer Service at LIEBHERR Werk Nenzing GmbH
Logo Liebherr All About Remote 2020
11:00 - 11:25 Industry Talk
Main Stage
Implementation of remote services in a global multi – layer service organization
Stefan Feldmeier
Business Stream Owner Smart Maintenance at KraussMaffei Technologies GmbH
Logo KraussMaffei All About Remote 2020
11:30 - 12:30 Innovation Keynote
Main Stage
Five reasons why so many digital business models in service & maintenance are failing, and what to do against it
Prof. Dr. Frank T. Piller
Institute for Technology and Innovation Management (TIM)
12:30 - 13:00 Contact Roulette
Lobby
Meet six new persons and extend your network by participating in the contact roulette during lunch time.
12:30 - 13:00 Back & Neck Hacks
Main Stage
Alternatively, a little exercise after the first talks will certainly do you good. Join our online stretching and relaxation session!
Christine Guter
Fitness and relaxation trainer
13:00 - 13:25 Industry Talk
Main Stage
Implementation and rollout management of augmented reality solutions in large-scale global organizations
Tim Schneider
Market Manager - Grid Integration at ABB Power Grids Germany AG - A Hitachi ABB Joint Venture
Logo Hitachi ABB Power Grids All About Remote 2020
13:30 - 13:55 Innovation Talk
Main Stage
Augmented Intelligence - Taking advantage of algorithms in joint decision-making situations
Dr. Ina Heine
Chief Engineer at the Department Organizational Development at WZL of RWTH Aachen University
Logo WZL RWTH Fraunhofer All About Remote 2020
14:00 - 14:25 Legal Talk
Main Stage
Legal aspects of remote assistance and augmented reality based guidance
Philipp Reusch
Legal expert for digitisation topics and founding partner at reuschlaw
14:00 - 14:25 Lobby Talk
Lobby
How to market a smart service?
Daniel Mirbach
Industrial Marketing Expert at oculavis GmbH
Logo Reuschlaw All About Remote 2020
14:30 - 14:55 Partner Talk
Main Stage
Looking beyond: Virtual Reality (VR) applications in mechanical engineering
Julian Hermle
CTO of CMC Engineers
14:30 - 14:55 Lobby Talk
Lobby
IT Security in remote support and augmented reality technologies
Dr. Georg Neugebauer
IT Security Expert at oculavis GmbH
Logo CMC Engineers All About Remote 2020
15:00 - 15:25 Industry Talk
Main Stage
Success factors in organisational and technical implementation of remote support and augmented reality
Stefan Meinert
Customer Success Manager at oculavis
15:30 - 15:55 Partner Talk
Main Stage
Integration points of augmented reality functionalities with Salesforce
Hendrik Adam
Founder & CEO of die.interaktiven, a leading Salesforce Integration Partner
Logo die.interaktiven DIA All About Remote 2020
16:00 - 17:00 Closing Keynote
Main Stage
When a flood comes, build ships, not dikes. A talk about preframing.
Prof. Dr. Gunter Dueck
Writer, Philosopher, Business Angel & former CTO of IBM Germany
17:00 - 18:00 Networking
Main Stage
Grab a cold beer and network in the lobby, visit our virtual exhibition spots or talk to other participants in 1:1 meetings.
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Visit the virtual demo spots at any time to get hands-on insights into augmented reality applications for the industry. Or extend your network by joining the continuous lobby talk or start 1:1 conversations with other participants.

Registration
Be part of All About Remote 2020 and simply sign up for a ticket to get full access to the online conference on December 1st, 2020.

Your benefits at a glance
  • Inspiring talks from practitioners and innovators around the topics visual remote support services, augmented reality and digital business models in service
  • Networking and exchange of experience in the virtual conference lobby and in personal 1:1 meetings
  • Visit our virtual exhibition at any time during the conference and get some hands-on insights into augmented reality applications for the industry
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34,90 € per ticket
incl. VAT
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About the conference
All About Remote is the yearly inhouse conference of the multiple award winning scale-up company oculavis GmbH. Launched as a customer workshop back in 2016, All About Remote has developed into a leading congress on visual remote support services, augmented reality and related digital business models over the last years. The 2020 edition takes place completely online. This enables all interested specialists and managers from mechanical engineering and manufacturing industry to explore all aspects of Visual Remote Support, Augmented Reality Workflows and Digital Business Models comfortably from their home office.

Review of the 2019 edition of All About Remote
We have summarised the 2019 edition of All About Remote for you in this blog article. Because pictures say more than words, we have also summarized the event in pictures in the following image gallery.
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The following video statements additionally give you an overview of what All About Remote 2019 was like. Register for the 2020 online edition and experience All About Remote for yourself!
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